Price: $979.00 - $339.00 (as of Oct 22, 2026 17:51:05 UTC – Details)
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Customers say
Customers find the robotic vacuum performs excellently, doing both vacuuming and mopping well, and appreciate its high-end appearance and ease of setup. Moreover, they consider it an amazing deal and praise its navigation features, with one customer noting it shows cleaning progress on a map. However, the durability receives mixed reviews, with some customers reporting broken units within a week. The water management system also gets mixed feedback.
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Customers are satisfied with the cleaning performance of the robotic vacuum, noting that it does an excellent job both vacuuming and mopping, and functions like a brand new unit.
Customers appreciate the robot vacuum's navigation features, with one customer noting that it shows its location on the map during cleaning, while another mentions its ability to detect different floor types and recognize heavily soiled spots.
"…with Alexa, you can see the water filling and emptying, robot tells you what she's doing when she's doing it (filling water, going back to base, etc)…"Read more
"…The navigation has been consistently reliable in my home, and the transition between vacuuming and mopping feels far more refined than earlier combo…"Read more
"…It mops and it cleans up after itself. Even recognizes when there's a heavily soiled spot and spends extra time cleaning that area…."Read more
"…It can not find the base in a wide open room. It does not clean the entire room anymore. Never buy a used product. Not worth it…."Read more
Customers appreciate the appearance of the robotic vacuum, noting that it looks high-end and like new, with one customer mentioning that floors genuinely look cleaner afterward.
"Does a fantastic job. Floors have never looked better"Read more
"…while the mopping function is useful enough that floors genuinely look cleaner afterward rather than just lightly wiped…."Read more
"…It looks brand new and functions like a brand new one! The cleaning ability is incredible, my house looks amazing."Read more
"We are so happy we made this purchase! Refurb looks like new, and so far acts like it…."Read more
Customers have mixed experiences with the vacuum's water management system, with one customer reporting that it automatically empties dirty water, while another mentions issues with the clean water tank leaking.
"…then that it does what it says it vacuums and mops it automatically empties dirty water and devri into 2 separate tank in the dock ontop of…"Read more
"…Finally get to using the mop function. And it flooded the floor around it. Not once. Or twice. But three times. Finally gave an error 50 code…."Read more
"…Works with Alexa, you can see the water filling and emptying, robot tells you what she's doing when she's doing it…"Read more
"…Last one was ran 3x and then the clean water tank started leaking, upon inspection the entire side of the tank had a crack along the two seams"Read more
Customers report durability issues with the vacuum cleaner, with multiple customers mentioning broken pieces, and one customer noting a crack along the seams of the tank.
"…When I set up my Robot vacuum the robot itself was broken I did get the warranty and I ended up talking to shark customer service they sent me a new…"Read more
"…seems to be relatively well built but I can totally see parts being broken off if mishandled. I'll be sure and update this if anything changes!"Read more
"Vacuum broke after two runs and the seller expects you to pay for shipping. Two stars for quick response time I guess."Read more
"…I was skeptical with a refurb but after 2 months this lady has held up just fine with all the dog hair she has to tackle on a daily basis…."Read more
The robot is heavy plastic constructed, classy and looks high end. Very nice and sharp looking robot! For the $199 refurbished price tag it works like it’s a brand new unit. It was far from what I expected, the robot looks brand new! Once charged and the app uploaded it went to work immediately mapping my home and setting its boundaries for where it can vac and mop. When that was done it went to work vacuuming my floors and sucked up all the dog hair and debris. I have 3 furry dogs and 2 kids so help like this is welcomed to make my life a little easier. It didn’t just push the debris around, but actually sucked it all up and dumped it in the self empty bin that it dumps in to. I also have used the mop function and it did an amazing job on my floors. They look clean and the mop actually took its time and cleaned up the floors. It takes about 1.5hrs to vacuum or mop when it’s doing our home. It runs longer than that with the battery life, but takes that long to do our home. I have my schedule set up for 3 days vacuum and 3 days mopping. Scheduling capability is easy in the app and it gives you times to work on your schedule day or night. So far so good with this robot. I am very impressed. It does exactly as it says it does. Very happy with this purchase.
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So far, I'm pretty happy with this unit. Was skeptical of it being refurbished, and it definitely didn't come in a retail box. The older model I had originally wasn't doing so well, so I thought I'd try this one which was cheaper and had more features. I like how this one will show you where it's at on the map while it's cleaning. Cleans quite well and has only gotten stuck once, where the spinning edge bristles got caught up in some blanket ends. Love how it detects the carpet vs. hard floors and it's very cautious about mopping. Haven't had any wireless issues. Very easy to set up and get it going. Time will tell if I encounter any of the issues that others described, but so far so good. I've run multiple Mop, Vac, and Vac+Mop cycles and haven't had any problems. The base seems to be relatively well built but I can totally see parts being broken off if mishandled. I'll be sure and update this if anything changes!
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We are so happy we made this purchase! Refurb looks like new, and so far acts like it. It mapped our home, we then did a whole house vacuum, and now mopping each room. We have 2 dogs that have full access inside and out. This picked up dog hair and dust and dirt with no issues. It blows air against walls and corners to loosen any flyaways and then sucks them right up. We both work long hours and this is a tremendous help to keep up without another 2 hours once I'm home. We have laminate floors and the multi-surface cleaner works very well. Floor not drenched, dries quickly, then it cleans the mop head and dries it! I'll need to wash it and eventually replace it, and filters, etc, but wow. Works with Alexa, you can see the water filling and emptying, robot tells you what she's doing when she's doing it (filling water, going back to base, etc). You can schedule it or run it manually. The mop actually 'scrubs' the floor, not just pushing it around and sliding all over. Not sure what else to say. The refurbished price point made this possible and we could not be happier.
We are so happy we made this purchase! Refurb looks like new, and so far acts like it. It mapped our home, we then did a whole house vacuum, and now mopping each room. We have 2 dogs that have full access inside and out. This picked up dog hair and dust and dirt with no issues. It blows air against walls and corners to loosen any flyaways and then sucks them right up. We both work long hours and this is a tremendous help to keep up without another 2 hours once I'm home. We have laminate floors and the multi-surface cleaner works very well. Floor not drenched, dries quickly, then it cleans the mop head and dries it! I'll need to wash it and eventually replace it, and filters, etc, but wow. Works with Alexa, you can see the water filling and emptying, robot tells you what she's doing when she's doing it (filling water, going back to base, etc). You can schedule it or run it manually. The mop actually 'scrubs' the floor, not just pushing it around and sliding all over. Not sure what else to say. The refurbished price point made this possible and we could not be happier.
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Product stop working about 3 months after purchase. It can not find the base in a wide open room. It does not clean the entire room anymore. Never buy a used product. Not worth it. Definitely expected for this to last longer.
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The robot is heavy plastic constructed, classy and looks high end. Very nice and sharp looking robot! For the $199 refurbished price tag it works like it’s a brand new unit. It was far from what I expected, the robot looks brand new! Once charged and the app uploaded it went to work immediately mapping my home and setting its boundaries for where it can vac and mop. When that was done it went to work vacuuming my floors and sucked up all the dog hair and debris. I have 3 furry dogs and 2 kids so help like this is welcomed to make my life a little easier. It didn’t just push the debris around, but actually sucked it all up and dumped it in the self empty bin that it dumps in to. I also have used the mop function and it did an amazing job on my floors. They look clean and the mop actually took its time and cleaned up the floors. It takes about 1.5hrs to vacuum or mop when it’s doing our home. It runs longer than that with the battery life, but takes that long to do our home. I have my schedule set up for 3 days vacuum and 3 days mopping. Scheduling capability is easy in the app and it gives you times to work on your schedule day or night. So far so good with this robot. I am very impressed. It does exactly as it says it does. Very happy with this purchase.
The robot is heavy plastic constructed, classy and looks high end. Very nice and sharp looking robot! For the $199 refurbished price tag it works like it’s a brand new unit. It was far from what I expected, the robot looks brand new! Once charged and the app uploaded it went to work immediately mapping my home and setting its boundaries for where it can vac and mop. When that was done it went to work vacuuming my floors and sucked up all the dog hair and debris. I have 3 furry dogs and 2 kids so help like this is welcomed to make my life a little easier. It didn’t just push the debris around, but actually sucked it all up and dumped it in the self empty bin that it dumps in to. I also have used the mop function and it did an amazing job on my floors. They look clean and the mop actually took its time and cleaned up the floors. It takes about 1.5hrs to vacuum or mop when it’s doing our home. It runs longer than that with the battery life, but takes that long to do our home. I have my schedule set up for 3 days vacuum and 3 days mopping. Scheduling capability is easy in the app and it gives you times to work on your schedule day or night. So far so good with this robot. I am very impressed. It does exactly as it says it does. Very happy with this purchase.
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Does its job as intended only 2 issues i have is the dustbins shape make it trap some stuff it collects if it sucks up allot making it not fully empty into the dock and idk until it either starts being loud or it leaves a trail of dirt but it isn't often and im pretty sure its more because i have cats and the hair combined with litter and other debri sticking together makes big basically lint balls that block everything and get more dense as it picks stuff up so i can't really blame the product simce its bot marketed towards pets. The other issue is when i have it mop on full wet setting its wheels spin causing it to struggle to get back on the dock but i just let it try till it guves me a errorband then i wait a few minutes for it tk dry and send it back again and it works just fine so I recommend just not using the most wet setting. Other then that it does what it says it vacuums and mops it automatically empties dirty water and devri into 2 separate tank in the dock ontop of automatically attaching its own mop pod and filling itself up with clean water from the dock i have to empty and refill the dock like once a month and other then the blocked dustbin here n there it helps keep dust and cat hair from spreading on furniture ive barely had to dust or use a lint roller since i bought this and i have 3 cats in a one bedroom apartment so that's saying something
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So, when it's working, it works well. Unfortunately, there seems to be a new reason, daily, as to why it's not working, today. I scheduled it to run both a sweep and mop daily at 9:30 because everyone is gone and there's plenty of time to do both before people get home, again. So far, however, it hasn't run as scheduled a single day.
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I have only used it for about two weeks although I have used it every day. Everything works fine. I did have a little problem with the app in that I did not understand how to set it up but I did figure it out. I am really impressed with the mopping. I would have given it 5 stars but it took ten days to arrive. Well worth the refurbished price I paid.
Have had it for about 2 months now and it is working fine. My wife is extremely happy with it as she does not have to clean or mop the kitchen floor.
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This is 1 million times better than the previous robot vacuum that I had I had that one for about six years so it was definitely time for an upgrade and I cannot tell you how much I love this vacuum. Something to know it is kind of loud it is also very loud when it empties into the Collector bin. I love that it doesn’t just pull a mop pad behind it it actually scrubs and re-wet the pad as it’s mopping it does not miss any spots. You can also send it out to spot clean a small square area and you can map out all the rooms. You can tell the robot to go into certain rooms or avoid certain rooms. You can set a schedule you can tell it to vacuum or mop or do both, and it will go back to the charging station on its own to either recharge or empty the dustpan, and then it will go back out on its own when it’s ready to finish the task I seriously love this vacuum mop, and I am not sponsored to say any of this I bought this with my own money
This is 1 million times better than the previous robot vacuum that I had I had that one for about six years so it was definitely time for an upgrade and I cannot tell you how much I love this vacuum. Something to know it is kind of loud it is also very loud when it empties into the Collector bin. I love that it doesn’t just pull a mop pad behind it it actually scrubs and re-wet the pad as it’s mopping it does not miss any spots. You can also send it out to spot clean a small square area and you can map out all the rooms. You can tell the robot to go into certain rooms or avoid certain rooms. You can set a schedule you can tell it to vacuum or mop or do both, and it will go back to the charging station on its own to either recharge or empty the dustpan, and then it will go back out on its own when it’s ready to finish the task I seriously love this vacuum mop, and I am not sponsored to say any of this I bought this with my own money
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From Amazon Renewed UP TO A MONTH OF HANDS-FREE CLEANING AND MAINTENANCE: The robot automatically empties debris into the 60-day-capacity bin, automatically refills its own water tank for up to 30 days, and washes and dries the mopping pad after every clean. 5 INTELLIGENT POWERDETECT CLEANING TECHNOLOGIES: Five powerful cleaning technologies help to target hidden debris, stuck-on stains, edges and to optimize cleaning for every floor type, handling the toughest cleaning challenges. UP TO 2X BETTER CLEANING COVERAGE*: With NeverStuck Technology, the robot lifts itself over obstacles and across thresholds. When mopping, it keeps the pad above carpets to prevent wet messes and deliver whole-home coverage. (*vs. Shark ION). CLEANS HIDDEN DIRT AND STUCK-ON STAINS: DirtDetect identifies areas with more debris then boosts vacuuming performance. Use StainDetect to target areas with more stains and the robot will boost mopping performance by taking multiple cleaning passes. ADVANCED EDGE CLEANING: No cleaning details missed—when vacuuming, EdgeDetect blasts air to push debris from edges into the robot’s cleaning path. While mopping, it extends the pad up to an inch to for edge-to-edge mop cleaning. CUTTING-EDGE NAVIGATION TECHNOLOGY: The advanced 3D sensor and 360° LiDAR work together so the robot can detect and avoid obstacles and furniture, adapting to everyday changes while diligently cleaning your home. SET SCHEDULES, CLEAN ON DEMAND, TARGET CLEAN: Let the robot do the cleaning, and tell it exactly how you want the job done. Target specific spots for extra cleaning, set up no-go zones, create a map of your home, schedule cleanings, and more. WHAT’S INCLUDED: PowerDetect Robot, NeverTouch Pro Base, (1) Odor Neutralizer Cartridge, (2) Mopping Pads, (1) Side Brush, (1) Sample bottle of Shark Multi-Surface Cleaner.
Customers find the robotic vacuum performs excellently, doing both vacuuming and mopping well, and appreciate its high-end appearance and ease of setup. Moreover, they consider it an amazing deal and praise its navigation features, with one customer noting it shows cleaning progress on a map. However, the durability receives mixed reviews, with some customers reporting broken units within a week. The water management system also gets mixed feedback.
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