Shark RV2320S Matrix Self-Emptying Robot Vacuum with Bagless 30 Day Capacity Base, Self-Cleaning Brushroll, Precision Home Mapping and Extended Runtime, Wi-Fi, Perfect for pet Hair, Black (Renewed)
Price: $189.95 - $179.95 (as of Oct 22, 2026 21:21:20 UTC – Details)
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.Learn more how customers reviews work on Amazon
Customers say
Customers find the robotic vacuum performs well at keeping houses clean and appreciate its performance, with one noting it's powerful enough for thick carpets. However, the functionality receives mixed feedback, with some saying it works great while others report it doesn't work at all. Moreover, customers disagree on whether it's good value for money. Additionally, the vacuum is noisy, and reliability is also mixed, with one customer reporting it stopped working within two years.
AI Generated from the text of customer reviews Generated from the text of customer reviews
Customers have mixed experiences with the robot vacuum's functionality, with some reporting it works great and does an excellent job of keeping the house clean, while others mention that it did not work at all.
Customers have mixed experiences with the vacuum's reliability, with some reporting it runs for a very long time, while others mention it fails within a year or two.
"…vacuum, but just a couple months shy of two years, it completely stopped working…."Read more
"Love that it's quiet, cleans pretty well. Timesaver. Empties itself."Read more
"…While the product is suppose to hold 30 days worth ours wont make it past 7days due to how much our dog sheds…."Read more
"…Now it runs for a very long time. The product is good. The seller not so much. Still saved a ton over a new one."Read more
Robot works great! It cleans our 1400 sqft house in about 95 minutes. With one kid and a husky the floor gets very dirty. Since using it we haven't found any clumps of dog hair. While the product is suppose to hold 30 days worth ours wont make it past 7days due to how much our dog sheds. In the photo you will see all the hair from our dog that was from only 4 days of cleaning.
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
OK, so I remember when these robot backs first came out and I’ve had a few over the years but there was always a few things missing that could’ve made it better. The fact that it has what I think of 30 or 45 day Ben is really good if assuming you know you’re not at home and your vacuum is on a schedule or you’re not at home as much as someone would think you would be so that’s really nice so a normal person is not gonna let that stuff sit there for a month that’s kind of gross, but you don’t have to empty it after every single vacuum cause it will clean your floor so that’s like a huge plus right there. The second thing is the home mapping so for people who don’t know and I’m sorry for the people who already know this is where it goes into every room corner by corner around everything and it maps your entire house now this is really useful because You can have it clean certain rooms or the entire house or just one room. The one thing I was reading I don’t know firsthand because I bought the larger battery for it. The reviews that I read before said that the original battery that comes with it doesn’t have a really good life so I just bought the upgraded battery so I don’t have to deal with that so I don’t know firsthand if it actually Has a weak battery or not overall it’s much better than I thought it was going to be. I’m actually really impressed and I want to say I’ve had it for over a month now and I don’t run it every day or even every other day but when I do, it’s under beds under tables through the kitchen bathrooms Everything one thing I will say is if you have a loose rugs meaning the kind that are outside of your bathtub or shower pick them up and just throw them on the counter. Let it do its thing and then toss them back down other than that, I’m very happy with it worth every penny.
2 people found this helpful
Helpful
Sending feedback…
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
It didn't start off well but after a bit of patience "bottie" is on duty. The scheduling doesn't work so I start the run when I leave for work or when I go upstairs. It is a bit noisy. I would not be able to have it operating while I was downstairs working or watching TV. The first issue was getting it to hook to the internet. I have two feeds coming to my home one for the tv's and house stuff very good. And a separate one to support my cameras better than good. The shark at first didn't hook. I left it and came back to it. Finally it hooked. If it doesn't access the internet, it will not work. I have a large house and I run the family business: vacuuming isn't a priory. I have long hair and added to that is one of my hobbies which is embroidery not to be left out my canvas side hustle. There are threads, yarns, hair wandering around. I do believe my hair is an entity that moves, lol. Finally got the shark roaming. The bot is doing as advertised. I like the 30 day dump bin. It seems to work on different flooring. I have hard woods with throw rugs. Oh small throws or friction mats (in kitchen) pick them up. I think my hair is being managed nicely. The bot helps to manage the situation it is apart of the cleaning maintenance.
3 people found this helpful
Helpful
Sending feedback…
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
Working two jobs, it was very hard for me to keep up dog fur and our dog sheds more than most. I took the video at the end of a 45 minute run. I tried to highlight the areas where dog fur accumulated the most. Notice the hallway, black carpet in the living room, these areas are usually covered with fur two days after traditional sweeping and mopping. Also, this vacuum is powerful enough to clean thick carpet! I cleaned thoroughly before putting the vacuum to use, I only wanted it for daily maintenance, although I believe after using it that it would have done well with the toughest mess. Shark app is user friendly, it maps the house out and I have set to clean every day at 7:30 am. This video shows the floors one week after being cleaned. I am extremely pleased with the performance of this shark matrix!! I have not seen fur since we put it to use. Just be sure to give it a clear path and keep cords out of the way. 😊
4 people found this helpful
Helpful
Sending feedback…
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
I purchased this robot. It did not work. I called Shark and they could not get it to work either. The seller refused to pay for the postage to return this piece of crap. I have been going back and forth with them for days. They refuse. Do not buy this! I had to pay $27 to return it and then I was only refunded half the price I paid for it. "Restocking fee refund donation $110". This is a scam! Amazon – do not work with this seller!
10 people found this helpful
Helpful
Sending feedback…
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
I bought this after moving into a larger house. I have 3 dogs and this is a life saver as I use it daily to clean the floor where my dogs eat and spend most of the day. It was easy to set up, it’s very quiet compared to another brand robot vac that I own. A great value for the money and fantastic for easy cleaning on a daily basis. The battery lasts to get the job done.
Helpful
Sending feedback…
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
I’ve been using this vacuum for a month now and it works great! First robot vacuum I’ve ever had and I’m so glad I got it! My dog sheds and having a daily cleaning schedule has made life so much easier. I’ve always been very happy with Shark products. Emptying it is easy and clean.
Helpful
Sending feedback…
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
the vacuum itself works great, however the battery only lasts about 30 min then needs to recharge. upon inspection i found that the battery installed was only a 1900mAh and not the 2450mAh that is supposed to be in it. from the date code on the battery i can see it is new. looks like the reconditioner cheeped out at my expense. UPDATE: after contacting customer service and being told I had the correct battery, which wasn't true, I got the proper sized battery and installed it. Now it runs for a very long time. The product is good. The seller not so much. Still saved a ton over a new one.
3 people found this helpful
Helpful
Sending feedback…
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
Robot works great! It cleans our 1400 sqft house in about 95 minutes. With one kid and a husky the floor gets very dirty. Since using it we haven't found any clumps of dog hair. While the product is suppose to hold 30 days worth ours wont make it past 7days due to how much our dog sheds. In the photo you will see all the hair from our dog that was from only 4 days of cleaning.
Robot works great! It cleans our 1400 sqft house in about 95 minutes. With one kid and a husky the floor gets very dirty. Since using it we haven't found any clumps of dog hair. While the product is suppose to hold 30 days worth ours wont make it past 7days due to how much our dog sheds. In the photo you will see all the hair from our dog that was from only 4 days of cleaning.
2 people found this helpful
Helpful
Sending feedback…
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
This was very disappointing. It arrived and we couldn't get it to work. It would not sync to the app and even just pushing the manual start button did nothing. I was able to send it back but I had to pay for shipping. So it cost me $50.00 to send something back that is supposed to guaranteed to work.
Product Summary: Shark RV2320S Matrix Self-Emptying Robot Vacuum with Bagless 30 Day Capacity Base, Self-Cleaning Brushroll, Precision Home Mapping and Extended Runtime, Wi-Fi, Perfect for pet Hair, Black (Renewed)
From Amazon Renewed Leaves No Spots Missed: With Matrix Clean, the robot vacuum cleans using a precision grid taking multiple passes over dirt and debris for deep cleaning coverage. Incredible Suction: Powerful suction captures dirt and debris on carpets and hardwood floors tackling even the toughest of messes in your home. Empties Itself: You can forget about vacuuming for up to one month with the bagless, self-emptying base. Holds up to 30 days of dirt and debris, and unlike traditional robots, no additional purchase of bags is necessary. Perfect For Homes With Pets: Powerful vacuum suction and self-cleaning brushroll help capture pet hair, dust, and dander. 2X Faster Cleaning: With extended clean technology, the robot will cover more space before having to return to its dock to charge (*vs. Shark RV2500, due to more initial runtime in recharge/resume mode.) Self-Cleaning Brushroll: It digs deep into carpets and directly engages hardwood floors with PowerFins to pull up debris, hair, and dirt from all surfaces in your home – engineered to pick up more hair and is anti-hair wrap. Better Map Accuracy With Precision Home Mapping: 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day, or night (*objects 4.5 inches or greater in its path), adapting to everyday changes in the home (*vs. RV1000AE). Cleaning Customization: Creates a precise home map in the SharkClean app so you can select specific areas to clean on-demand, initiate Matrix Clean, and set cleaning schedules from anywhere. Advanced Targeted Cleaning: With a tap in the SharkClean app you can target rooms and spots with Matrix Clean for 30% better cleaning on carpets and hard floors* (*vs. RV2320S single pass tested on level loop sand). What’s Included: (1) Shark Matrix Robot Vacuum, (1) Self-Empty Base, (1) Side Brush
Customers find the robotic vacuum performs well at keeping houses clean and appreciate its performance, with one noting it’s powerful enough for thick carpets. However, the functionality receives mixed feedback, with some saying it works great while others report it doesn’t work at all. Moreover, customers disagree on whether it’s good value for money. Additionally, the vacuum is noisy, and reliability is also mixed, with one customer reporting it stopped working within two years.
User Reviews
0.0out of 5
★★★★★
0
★★★★★
0
★★★★★
0
★★★★★
0
★★★★★
0
Write a review
There are no reviews yet.
Be the first to review “Shark RV2320S Matrix Self-Emptying Robot Vacuum with Bagless 30 Day Capacity Base, Self-Cleaning Brushroll, Precision Home Mapping and Extended Runtime, Wi-Fi, Perfect for pet Hair, Black (Renewed)” Cancel reply
Shark RV2320S Matrix Self-Emptying Robot Vacuum with Bagless 30 Day Capacity Base, Self-Cleaning Brushroll, Precision Home Mapping and Extended Runtime, Wi-Fi, Perfect for pet Hair, Black (Renewed)
There are no reviews yet.